Internal Quality Assurance Unit of the FMM:

The establishment of a Quality Assurance Unit within the FMM is considered a response to various needs, including accountability, remediation and continuous improvement, change management, quality culture, quality as a value, governance, and change management, and developing quality as an institutional competency. The QA Unit aims, among other things, to:

  • Promote the Quality approach.
  • Integrate evaluation into the daily practice of all FMM actions.
  • Develop the improvement action plan and support institutional stakeholders in implementing the planned actions.
  • Formalize procedures for implementing improvement actions.
  • Periodically review the missions and objectives of the FMM, taking into account the needs of society and the healthcare system.
  • Develop dashboards and associated indicators to ensure traceability of improvement actions and periodically report progress.